Customer Support Service

With more than ten years of experience in online billing we know what your end users want and expect, and we make sure they get it.

Protect your income stream while earning the trust and satisfaction of your clients.
This reduces costs and creates more revenue for you.

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Professional
Agents

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24/7
Availability

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Multiple
Languages

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Multi-Channel
Access

The Right Customer Support for you

Our service is unique in that our Risk and End User Support team work as one unit. Utilising this synergy, we are able to ensure end user satisfaction while safeguarding you from unjustified chargebacks or refunds.

Using our Customer Support guarantees that both you and your customers are happy.

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Benefits of CommerceGate Customer Support Service

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Self Service Transaction Finder

Self service reduces cost. Empower your clients and let them find their own transactions, memberships and subscriptions quickly and easily. Informing customers are trusting customers. Trusting customers bring return business.

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Dedicated Account Management

Our team works for you and we give personal attention to your needs and wants.

Subscription
Management

We make sure subscriptions are easy to manage while actively building loyalty and encouraging continued interest through fast and friendly service, always with your best interests in mind.

Membership
Management

We facilitate all aspects of membership management for you and your customers.

Active Quality
Assurance

We constantly review processes and results to guarantee first class service both for you and your clients. We keep costs low and satisfaction high, today and every day.

Contact us today for more information!

If you have any questions or need more information about our product offerings, please do not hesitate to get in touch with us. Our dedicated sales teams are standing by to take your call or answer your email.

See our pricing

CommerceGate brings you the payment processing you need,
packed with all the features you want.

Contact sales department